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1. The Products to which the buyer submits the refund application are within the scope of the "30 days no reason to return and exchange" service guarantee (except for some goods and categories)

2. The Products purchased on Nadula Official Website ( ))

2Guarantee time

Buyers need to apply within 30 days from the date of confirmation of receipt of the products

3The Way

1. Go to the official website to contact customer service

2. Get the return code or label

3. Wait for door-to-door pickup service or take your package to the designated service point

4. Lastly, wait for the local warehouse to confirm receipt of your returned package

5. Refund will be made to you once we confirm receipt of your returned parcel which meet the conditions for reimbursement

4Shipping Fee Instructions

The cost of return is borne by the seller

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